Maximizing Uptime: The Power of AI Troubleshooting for Industrial Networks
By Rohit Agarwalla, Senior Director of Product Management and Technical Marketing, at Cisco Industrial environments are entering the era of Physical AI. Driven by machine vision, autonomous vehicles, and Software-Defined Automation, this new intelligence sits on top of thousands of already-networked PLCs, HMIs, safety controllers, and motor drives. Because every piece of the factory floor is now hyper-connected, maximizing network uptime is no longer optional—it is a critical business mandate. While network anomalies are unavoidable, effective troubleshooting is essential to minimizing mean time to detection (MTTD) and resolution (MTTR). The industrial network troubleshooting gap Current approaches are slow for the factory floor. When an issue disrupts production, every minute counts. But today’s troubleshooting is largely reactive – problems surface when a line stops or a device goes unreachable, and then the investigation begins. Correlating issues to root cause i...